We would like to express our sincere appreciation for the regular service of several microscopes in our laboratories. A particular aspect to be thankful for is the attitude of careful consideration of the individual circumstances of each microscope since the microscopes are of different makes, different history and located in different laboratory environments (e.g. cleanrooms). We look forward to extending our business with you for years to come.
Radoslav Chakalov, Department of Physics at Cambridge University
On behalf of the Branch I would like to convey our thanks for your interest, support and generosity in helping us promote the health of the local bee population, and particularly to Ryan for his hands on help and advice. Barry Meatyard, Leamington Beekeepers
We use Microscope Optical Services every year to service & repair our microscopes. Excellent service, friendly & accommodating and the engineers are very professional. Ian Knight, Westfield Compliance (Technical Services) Ltd
We have always used MOSS, or Mazurek as they once were, as their service, assistance and attention to detail are second to none. Sally Sanderson, Eton Environmental Group Ltd.
Engineer arrived on time did a good job, tidy and friendly, observed Covid rules within the building. Michael Boyes, National Laboratory Service (Environment Agency).
Always a fantastic service at competitive rates. The fast turn around times on repairs and servicing ensures minimal disruption to our business. Pete Henshall, Technical Manager LUCION ENVIRONMENTAL LTD
I would like to pass my sincere thanks to Jay and Microscope Optical Servicing for the great level of service and quality shown during our equipment servicing undertaken today. Jay’s approach to his work was very professional and he showed a great attitude to safety with the added pressure of COVID-19 control measures in place on site.
We look forward to working with you again in the near future. Andrew McNeill, element
I am emailing to express my gratitude to the microscope engineers who cleaned and serviced our microscopes recently. They were very polite and tidy but most importantly, the microscopes have been cleaned beautifully! It is now a joy to look down the microscope and everything is crystal clear. Please pass on my compliments to the guys who worked on our microscopes. Collette Allen, Salisbury NHS Foundation Trust
I just wanted to thank you again for the microscopes and camera, and transporting them to Lancaster. They are absolutely fantastic and my husband is going to be absolutely thrilled to bits.
Thank you also for showing me how they fit together and for giving me a demonstration.
I’m hugely grateful to you. Private individual buying for her husband
I was left very impressed with Mazurek. Having experienced with their microscope servicing in previous employment I decided to contact them when working for a new company. Despite my time constraints they were extremely helpful and allowed me to circumnavigate normal working practices and deliver the microscope ‘out of hours’. The morning of the next working day I was informed that all was finished and that the scope could return to its regular duties.
Professional, communicatively prompt, agreeably priced, and willing to go ‘the extra mile’. I will be using them again and highly recommend others do too. Tom Adams, SGA Technologies
Excellent service with friendly staff. We use Microscope Optical Services for our microscope servicing and they’re always very helpful and accommodating. Competitively priced servicing and reliable engineers. Phil Crawley, Redhills
Just to let you know that once again, this year, the academic staff have commented on what nice images we have got for our petrology work (mainly looking at granite thin sections), using the "old" Vickers petrological microscopes and the Leitz petrological microscope. The optics on all of these are great, and the TLC that you and Darren have given the Vickers' microscopes especially over the last few years have made them work really well again for the students this year. I think, with the spare parts that you have managed to provide, we have had the largest number of microscopes in a good state since I started at the University 5 years' ago. Marion Dunn, Lancaster University
We have used Microscope Optical Services Co Ltd. (formerly Mazurek Optical Services Ltd.) for several years to service and repair our 4-5 microscopes. All aspects of their service is extremely professional, reliable and helpful. We receive a “service-due” reminder several months in advance of the annual service date to ensure that our microscopes are serviced on time, which is extremely useful. The technicians who attend on-site are always friendly and professional. We have also used Microscope Optical Services for purchasing new/replacement microscopes and parts when needed and they have always been extremely thorough in researching the right options to meet our requirements and are price-competitive. Craig Hildred, Richard Austin Agriculture Ltd
Life Environmental Services have now used MOS for microscope servicing for a number of years and have always been satisfied with the service provided. The office staff are always prompt with their responses to requests, the engineers are professional, pleasant to talk to and very knowledgeable.
We have four offices throughout the country and have never had any issues obtaining an appointment and any of our offices (some companies don’t like to travel or charge a lot to do so). MOS have, in my opinion, always charged a reasonable cost for the excellent service they provide and we will continue to use them for the foreseeable future. Paula Chapman, SHEQ & Training Coordinator, Life Environmental Services
An excellent and smooth service, the engineer was fantasic, talked through issues and provided guidance for preventing any problems in the future, an excellent service all around. Ryan Francis, Eurofins Forensic Services LTD
Great service from Darren as usual. He was very organised and efficient when he visited us to do our laboratory microscope servicing. He was happy to help with additional ad hoc jobs whilst he was here if he had any spare time and very proactive in looking for spares from our current selection of kit inhouse to try to get the job done for us as quickly as he could. Nichola Byron, Lucion Environmental